SCHEDULE/HOURS: Monday thru Friday, 8am-5pm, 19 hours per week, hours will vary.
This position is responsible for:
Monitors assigned Pathway of Hope caseload of clients participating in a short-term life management program; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.
KEY RESPONSIBLITIES:
- Interviews applicants to determine eligibility for financial assistance and Pathway of Hope program enrollment based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establish program goals for eligible clients; refers applicants to other agencies if not appropriate for program.
- Develops intake and case plans for client; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate; completes social history on new clients each week.
- Prepares and maintains case records and logs on all assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
- Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same; receives incident reports and enforces disciplinary actions for infractions of the house guidelines.
- Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language.
- Ability to communicate clearly and effectively both orally and in writing.
- Ability to think clearly and quickly in order to maintain control of client caseload.
- Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.
- Limited amount of physical effort required associated with walking, standing, lifting and carrying objects up to 50 lbs on occasion.
- Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
- Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
EMPLOYEE BENEFITS:
- There are no benefits with this position
EDUCATION AND EXPERIENCE:
Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field, AND Two years experience working in a social or public service environment with experience assisting the public, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
Valid State Driver’s License
